till today NO DELIVERY on my order

DO NOT ORDER ANYTHING FROM THIS COMPANY. I placed and order 2nd February 2026 and paid the same day. Their delivery time is 5-7 days. Till today I have not received my order, every time I enquire about the delivery of my order I get all sorts of excuses. I have requested a refund, my request was sent to the "relevant" department, till today no refund. Such a pity I did not read previous reviews.