Is phakama life insurance Laval or not

My mother in-law past on last December only part of the money was paid out wish I think it's unfair because they did not payed out the full amount wish the contract star even there email address an contact numbers is not working no responds.please help to recover the amount that was supposed to be paid out the policy number is *** ...the email address: is Info @phakama.co.za wish is not working yet they say its a policy for post office goverment workers no trust in them are they legal or not please investigate.contact number off client ***