Joe Manana Estate

@ PGA Attorneys your service is the worst I have been battling to get my kids maintenance claim approved

You guys are very unprofessional and very rude both the directors and staff don't know how to speak to clients or handle complaints instead you get into argument's with clients instead of handing the complaint I have sent numerous emails to both Phindile and the director Prashnee Govender and both is yet to respond on the matter they are handling

I have voiced my frustration to both but yet no one is yet to respond since September every week they keep promising they will update me on the Manana estate but fail to do so

You have no empathy or remorse in servicing your clients, as previously stated in my emails I have a very ill child and is in need of medical attention, instead when I call or sent a email you guys don't respond when I call I get told to lower my voice as a mother its rather disappointing to deal with this whilst taking care of a ill child

As per Phindile a maintenance claim takes up to 21 days for claim to be paid yet till today no one can give me clarity on the case

I would not refer or suggest that anyone uses this firm regarding estate late cases or any case for that matter if the director herself cannot avail herself that would say a lot about the firm itself

I have in the interim also filed a complaint at the law society regarding this case and the service I've been getting

About a week ago me and one of the staff members got into a screaming match over me voicing my frustration yet again till today no response from Phindile and Prashnee

I even took to their Facebook page to try and have this matter resolved but with no luck

Again I urge people not to make use of their services

Kind regards Jennifer Kern