Friendly and Efficient Service

After emailing the lady from momentum who is supposed to help us with anything related to our PG Medical Aid, I was told by her to get my hospital authorization myself and call the Call Centre, much to my chagrin. However the feeling of friendliness and genuine interest in helping me which came from the gentleman who helped me, was so welcome and uplifting. I really need to say thank you for making my day a bit brighter, and putting a smile on my face. (The day so far hadn't been so great) Unfortunately I can't recall the gentleman's name. (I have a terrible memory, and being pregnant doesn't help in the memory department). I usually dread call centres, as half the time the person on the other side mumbles and is totally uninterested in what needs doing. THANKS Sir, whatever your name is, you restore my belief that there are gems out there who are actually interested in helping others!!