Extreme Bad Customer Service

On the 18 September 2015 I sent through an email to Prashni Gopee to inform him of the debit order change in details - I only got a response on the 26 Nov 2015 which to this day my request hasn't been processed. What does it take to get help from PFK Electronics??? Talk about extreme bad customer service.<br> <br> I work in a customer service based department where this kind of bad service isn't tolerated and I don't see why I should tolerate it. Since you don't want your money, you wont get it from me until you fix the mess on your side.<br> <br> I'm utterly disgusted by PFK