AJ
Abubakr J

1 reviews | Active since Nov 2016

07 Mar 2020, 13:32

Very Disappointing

We were on a 2 week Garden Route Honeymoon trip and Pezula was our 2nd last stop before heading back to Cape Town. We chose this beautiful Resort for a reason as part of our last leg. Upon arriving we had great service, friendly front desk staff, very helpful as well but we encountered something on our last night as someone went through our things and because we are not the type to complain we thought we will call a manager to the room to bring it to their attention, even though it was not Thousands, money was taken from my bag and my wife's Purse was opened as well. I notified the manager of the amount roughly taken which was not the issue as I wanted to enjoy what was left of what was an amazing trip. We went down for breakfast we were notified that it will be investigated but no one got back to us with any information, we expected nothing but even an apology email would have suffice.

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