Bad Service

Good day Lerato

Firstly I want to bring the following to your attention:

I bought the Peugeot 207 on the 19th October 2017 from Petzer Motors in Vereeniging. The salesman namely Gerhard told me that the vehicle has been through the AA for full check and that there is no problems with the vehicle and it was serviced. The same day when we collected the vehicle the computer come on to say top up oil from Vereeniging to Roodepoort which we did put in 2 pins of oil, and I drove the vehicle for 2 days after which people had to stop me to notified me that there is no brake lights working, I took the vehicle to Steve Auto Clinic which they put in globes for me. There was not even globes in. How can that vehicle go through the AA check and serviced without picking it up.

The “clutch shatter” which I did notify Gerhard and he told me that it was ware and tare and it is no longer there problem, the sometime the computer come on again to say top up oil which we then put another 2 pins of oil and engine fault which I notified Petzer immediately, so the vehicle used 4 pins of oils in ten days, we phoned again Petzer to advise them of the problem, aventionally we spoke to Lourens the Service Manager at Petzer and he said we must bring back the car after I only had the vehicle for 10 days. Petzer have the vehicle now close to 3 weeks which they notified me to get the vehicle repaired we must do it on the motor plan with Impact and Impact declined the claim. It need a recon head with gaskets please see quote attached. My mother spoke to Lourens asking why should the motor plan repair the vehicle as this should be there responsibility to repair the vehicle. The cluth is not even mentioned in the quote. Petzer then gave us a loan vehicle which that vehicle is not even on the road, as the licensing expired, wheel bearing making a noise, wipers not working, lights not working, tyres very bad, the left side is on a spare wheel, and the brakes is finished on the vehicle. Surely when you buy a car it should not be engine problems after only having it for 10 days. Petzer refuse to take any responsibility for that vehicle therefore this vehicle has so much problems, that I would like to cancel the deal with Petzer and asking ABSA to buy another vehicle from somewhere else as this is not working out with the dealer. I paid a deposit of R 25000 which I also want it back.

I do not want to cancel the deal with ABSA as I still need to buy another vehicle, I just want to cancel with Petzer. My first debit order will go off on the 1st and therefore also ask to cancel the debit order. I do not have the vehicle, and it is strip in a workshop.

Your assistance will be appreciated.

Geagte Dewet

Kan jy my asb help. Ek sit nogsteeds met dieselfde problem. Die olie gebruik tussen 4 en 6 bottels n maand. My clutch is foutief. Die toe trok moes my vanoggend insleep werk toe. F&D Tune up centre antwoord nie my oproepe nie. Hulle het my kar in mart vir n week gehad sodat hulle na die olie problem kon kyk, maar niks is gedoen nie. Ek dring daarop aan dat hulle die olie problem en die clutch moet reg maak op hulle koste want hulle het dit op my motor plan laat doen waarvoor hulle betaal was. Hulle ****ak nommer is ********** , Derrick die seun ********** , Frikkie die eienaar ********** . Ek is nog gatvol. My werk lei daaronder. Het dit oorgegee aan die ombudsman maar daar is n 6 weke wag periode.

Asb help