Petworld Roodepoort (Princess Crossing) - *********** service

Petworld Roodepoort - *********** service

I went there on the 29th of October 2022 to buy 8kg Optimizor Premium puppy food and a 10kg Motego Classic puppy food , my tyme bank account I used to purchase the goods was faulty and 4 transactions went through and only 2 was refunded back by my bank on the 30th ,

I went back to inform them that transactions went through and they requested that in order for them to refund they need a statement as they don't pick up transaction on their side 488 and 498 went through and to date they have not refunded me , but I know for a fact if I was White I would have been refunded by no , its 15-16 days after my transaction but to date they have not yet refunded us , they have been taking us from pillar to post for my refund

Please note that this Pet Shop is very ****** and don't value blacks as client's I have been very patient with my hard earned money because of this bad customer oriented business that don't value people