FT
Fabio T

1 reviews | Active since Mar 2019

17 Jul 2025, 21:49

Outstanding Service

Fabio here.

Placed an order for cat treats in the evening, next morning I was contacted to confirm the order and QTYs by a friendly and professional staff member. Two days later order was received the without delay.

Have not had great service like this in a long time.

Will definitely order again.

Thank you Petworld, you have a new loyal return client

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Replies (1)
Petworld
Petworld's reply24 Jul 2025, 13:28
Official
Dear Fabio,

Woo-Hoo!
Fabio, you’ve just made our day — no, our week! Your review had us wagging tails and tossing celebratory catnip in the air. Seriously, we’re over here grinning like a golden retriever with a tennis ball. 

Now, bringing it back to our calmer selves... 

Thank you kindly for your thoughtful feedback. We’re so glad to hear your experience — from the order confirmation to the on-time delivery — met your expectations. We know how important those cat treats are, and we’re delighted they got to you without a hitch. 
We’re all about creating a smooth, friendly, and pet-centred shopping journey, and hearing that we’ve earned a loyal return client means the world to us. 

Looking forward to your next order — and so is your cat, we hope! 

Warmest regards, 
Vannessa & Online Team