No ownership at all but running a pet shop

WARNING TO PET OWNERS – MISLEADING PET FOOD NEARLY COST MY BUNNY HIS LIFE ⚠️

I feel it’s important to share my experience so that no other pet owner has to go through what I did.

I recently purchased a packet of Daru pellets from the Petworld branch. The front of the packaging clearly shows multiple small animals, including a rabbit, which led me to believe the food was safe for bunnies.

After giving my rabbit just a few pellets (4–5), I woke up the next morning to find him extremely sick and unresponsive. Anyone who knows rabbits understands how serious this is — their diet is very specific, and even small changes can be dangerous.

I had to drop everything, close my store, and rush to the vet, where he had to be treated urgently. Thankfully, he recovered — but this could have ended very differently.

Here’s where it gets worse:

Only later did I notice a small yellow sticker stating the food is actually for guinea ***s This is not clearly communicated on the main packaging The store initially accepted responsibility and agreed to cover the vet bill They have now backtracked and refuse to take responsibility

This is not just poor service — it is misleading, irresponsible, and dangerous.

As pet owners, we trust stores to sell products that are clearly labelled and safe. This situation caused:

Emotional distress Financial loss (vet bills) Risk to my pet’s life

I am still awaiting accountability from Petworld.

👉 Please double-check everything you buy for your pets — even when the packaging seems clear. 👉 And to the store: do the right thing and honour your initial commitment