IH
Ilzé Human

1 reviews | Active since Mar 2019

25 Nov 2021, 19:53

Don't waste your time

Super disappointed in the service I received. After being unsure if I should order online I took the dive. Was informed 3 of the items I ordered was not in stock but didn't receive half of my order and this after waiting and following up what the hold up is.

Why not just inform me from the start I'm basically wasting my time.

0
Replies (2)
Petworld
Petworld's reply02 Dec 2021, 17:04
Official
Hi Ilze, We sincerely apologize for this. There had been issues with you order and we take full responsibility for that. We will  do better as we learn and grow. We will discuss better communication on our side and really am so sorry that we failed on your order. I believe it has now been resolved on your side? 
IH
Ilzé Human's update05 Dec 2021, 14:31
Reviewer Update
Hello,

thank you very much for the feedback and thanks to Taryn Conway for her professionalism and friendly assistance during the ordeal.

The issue has been resolved thanks