OE
Ons E
1 reviews | Active since Jan 2021
06 Jan 2021, 11:22
Disonest company
I ordered a automatic fet feeder with a timer, the picture and the description matches perfectly on the website but they made a mistake with the price. So they told me it was the wrong picture (which it wasn't) and they want to sent me a cheap product that matches the price instead. I feld that if you advertise a product with the right description for a sertain price (even if you made a mistake) you must give it to the client for that price. In the end they cancelled my order!
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Replies (1)Petworld's replyOfficial
06 Jan 2021, 12:53Good Day, We apologise for the issue you experienced with the online store. The image was incorrectly displayed on the site according to barcode/price. This was an honest error on our side. We will continue to improve accuracy of content. A full refund has been issued on the cancelled order.
Petworld's reply06 Jan 2021, 12:53
Official
Good Day, We apologise for the issue you experienced with the online store. The image was incorrectly displayed on the site according to barcode/price. This was an honest error on our side. We will continue to improve accuracy of content. A full refund has been issued on the cancelled order.
