Animals welfare

I have been going to pet world since the beginning of the year to buy crickets. By the looks of it, crickets are delivered once a month, but in this whole time they are not being fed or receive water. The end result is half a bucket of dead crickets or more. Whenever I talked to management about this, I am being told the \guy"that feeds the crickets is sick etc. This is a ongoing problem and management is not keen on changing this. Pet world will not see me again and I would rather drive8km further to buy crickets from a supplier that actually cares."""