NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About PetGeez
How is PetGeez rated on Hellopeter?
Hellopeter has tracked PetGeez across 10 reviews. PetGeez hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used PetGeez? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2013
Worst service of my life
I've had bad experiences before but never to this level. Petgeez are the worst and unashamedly so. I wonder how come they are still in business. I mean at this level of customer service no one with a sane mind should be patronizing them. At you wouldn't even get order confirmation, but now it is automated and that's were it ends. You'll have to ask, but then calls never get answered, and wattsap messages gets opened after 24hours. Refunds take 48hours if at all. Shooo!
1 reviews | Active since Nov 2013
Worst service of my life
I've had bad experiences before but never to this level. Petgeez are the worst and unashamedly so. I wonder how come they are still in business. I mean at this level of customer service no one with a sane mind should be patronizing them. At you wouldn't even get order confirmation, but now it is automated and that's were it ends. You'll have to ask, but then calls never get answered, and wattsap messages gets opened after 24hours. Refunds take 48hours if at all. Shooo!
1 reviews | Active since Mar 2013
BY FAR THE WORST SERVICE I HAVE EVER HAD!!!
By far the worst service I have ever had with an online retailer for pet food. You don't get ANY feedback if you enquire about your order. If they do respond, you are told that the parcel will either be shipped the next day or your order will be delivered today, neither of which has happened. You don't get a waybill number or the name of the courier to track your order. PLEASE DO NOT SUPPORT THEM!!! They are very unprofessional.
1 reviews | Active since Mar 2013
BY FAR THE WORST SERVICE I HAVE EVER HAD!!!
By far the worst service I have ever had with an online retailer for pet food. You don't get ANY feedback if you enquire about your order. If they do respond, you are told that the parcel will either be shipped the next day or your order will be delivered today, neither of which has happened. You don't get a waybill number or the name of the courier to track your order. PLEASE DO NOT SUPPORT THEM!!! They are very unprofessional.