Shocking service

<p>* The 10 free boxes were not provided on the day before the move, as stipulated on your quote, which I had qualified for. As a result, a good portion of my things were left unpacked and unmoved. It cost me on Sunday again to have to do a mini move of the balance of things.</p> <p>* My booking was for 11am. The time of arrival was 12:45pm. I was on a tight schedule and had to be at a work function at 3pm, which I had to leave for in the middle of the move. My domestic helpers had to be home by 4pm and they could not complete cleaning and were also made late. This cost me again on Sunday to have the cleaning finished. </p> <p>* No mention was made of what size truck was being provided. A size arrived that was not allowed at two of the complexes. </p> <p>* The guys had to walk with the things at both places and complained from start to end. They were unruly and bul**** the older gentleman accompanying them.</p> <p>* Two of the larger boxes and my microwave was not moved at all.</p> <p>* They shoved almost everything into the lounge with no care for order or placement. They just wanted to get done regardless of how it got done.</p> <p>* They damaged:</p> <p> - The leg of my coffee table</p> <p> - The draw of my dressing table</p> <p> - The glass that covers my side bed pedestal</p> <p> - My fridge - they dropped it on the stairs</p> <p>Amends were promised to be made but nothing has been actioned.</p> <p>* Even after having said be careful of the walls which were painted yesterday they were careless and messed the brown suede couches with white paint.</p> <p>*They opened a box, rummaged through it because the fragile items packed at the bottom were at the top, cell phone boxes has their lids taken off and a container of coins with old RSA money and forex was ******. Peter didn't seem to care about his staff of ******* and was nonchalant when we said that we'd open up a case of theft.</p> <p>They only had to drive 1.8km for the big move, most of the truck was empty and there was seven of them. So I can't understand what the issue was.</p> <p>They were paid in full in cash. Yet the service provided was unsatisfactory. </p>