Bad Service

We booked a furniture delivery from Johannesburg to Cape Town and received a quote from Kim. We approved the quotation and this was followed up with a confirmation email from Kim stating that the delivery was booked with the date of delivery included. A day before the delivery we contacted them only to be told that they had booked someone else's delivery and could not do ours. This has caused us to have to hire a storage unit and pay for the transport costs there and we still haven't found a delivery company to deliver to Cape Town at such short notice. We have tried in vain to contact Peter leaving messages and sending emails but he just avoids us. It really is unacceptable and I hope that potential customers get to know about him and his business to prevent the same thing happening to them.