***** alert

Item: Pet Tech (SA)
Rating: 1
Author: Adri B

I purchased a collar for my dog on the 15th of May. I have not received it as yet. I have sent mails and I phoned the number on the site +***. The lady on the other side only stated she does not work for Pet Tech. I tried to get a refund from fastpay, but they are also have not coming back to me.

Helpful (0)

Replies (3)

Pet Tech (SA)'s replyOfficial

18 Jun 2020, 12:12

Hi There,

Please can you send your order number to *** and we can sort this out asap. Please accept our apologies for the delay with regards to our offices closed during Covid lockdown.

Kind Regards
Pet-Tech

Pet Tech (SA)'s reply18 Jun 2020, 12:12

Official

Adri B's updateReviewer Update

18 Jun 2020, 12:16

Good day,
The contact details is not visible.

Adri B's update18 Jun 2020, 12:16

Reviewer Update

Good day,
The contact details is not visible.

Pet Tech (SA)'s replyOfficial

18 Jun 2020, 12:19

Hi There,

We have traced your order number 4123 and have processed the refund.

Please do not hesitate to contact us should you have any further queries.

Pet Tech (SA)'s reply18 Jun 2020, 12:19

Official

Hi There,

We have traced your order number 4123 and have processed the refund.

Please do not hesitate to contact us should you have any further queries.