Jasmine Puppies ****med Us

We found Jasmine Puppies online (https://www.jasminepuppies.com/contact) and were very excited to buy a puppy from them.

We found a Staffy by the name of Leo that we were interested in. We made contact via WhatsApp as the website directs you to this option.

We then proceeded to correspond with Anna ***) from Jasmine Puppies. She explained that they are located in Bloemfontein and that the puppy would need to be transported to us in Pretoria.

She then explained that we need to transfer R2500 via Nedbank iMali. The puppy cost R3000 and she explained that we can only transfer R2500 and then when the puppy is delivered, we can pay the balance of R500 to the delivery person.

Then she send a copied email from the delivery company, Pet Express (Richardsbay)/Animal Selivery Company that they require that the puppy travel in a crate and that will cost an additional R6000 which is refundable. This is according to the email a law.

We proceeded to transfer the amount to their banking account number at:

African Bank Acc Name...JASMINE CO Acc #....*** Reference... Leo

We waited until Monday, 25 Oct due to the funds that had to reflect in their account.

The Tuesday, they communicated with us and requested insurance of R20000 which is refundable.

This is where we then canceled the order of the puppy and requested our money back due to the fact that we could not afford the insurance.

They even offered to pay R13000 if we could then come up with R7000 and when they deliver the puppy, we must just receive the refund of the R26000 and then give the driver the R13000 they assisted with.

We still declined and said that we are nit able to afford another sent. After requesting the refund of the R2500 for Leo and the R6000 for the crate, Anna then confirmed that we will receive our money back the following day and they would confirm as soon as it is paid.

Anna directed us to Bradley ***) who is the manager at Jasmine Puppies. We have since 26 Oct not being able to get hold of Bradley until today, 2 Nov 2021.

Bradley has now said that they do not process refunds after sales. I explained to him that there was no sale as we did not receive any puppy.

I share the relevant confirmation from Anna that we would receive our money back and still he refuses to refund our money back.

We are usually very careful of any sort of online sales. I just need to make everyone aware of these ******** who seem to take advantage of people who sound desperate or excited when purchasing a new puppy.

Please ensure you do your research when looking for a puppy online.

If anyone can assist us in trying to determine their address, we would appreciate it immensely.

Beware of Jasmine Puppies