REFUND

<p>On Sunday 16th October 2016 I asked my brother to purchase a 2nd hand bird cage which he has tole me about. My borther messaged me a pic and I advised him to proceed with th purchase of r450.00.</p> <p>When the cage arrived I was not happy with the condition it was in. I contacted them on Monday morning the 17th of October and spoke to Derrick. Iwas told that they will not refund me but buy it back for R70.00.</p> <p>Later I phoned again and spoke to Cynthia, she advised that it will cost her R50.00 to disinfect which I said she can deduct from the price. Eventually she tole me She will buy it back for R150.00 or exchange it for something of the same value. I don't need anything else and would like my money back</p> <p>I told the that as a consumer I think this is very unreasonable and will take this further, Derrick advised me to proceed.</p> <p>Could you kindly help me! I am even considering legal advise but hope it would not come to this.</p>