Pets Jewelry SA Online Shop - petsjewels.co.za

Pets Jewelry SA (website petsjewels.co.za) have a beautiful Facebook page, unfortunately there is no phone contact number and only realized after my order is taking so long to arrive. Paid via credit card, received a confirmation email without a tracking number as promised. Trying to get feedback via email, FB messenger, but nothing. Seems like everybody still waiting for there already paid order !!!!!!!!!!!!!!!!!