WHERE ARE MY GOODS?????

I HAVE ORDERED THE FENCING SYSTEM AND PAID FOR IT ON THE 12TH OF MAY 2015, YET I HAVEN'T RECEIVED IT YET... THE ONLY CONTACT NUMBER IS A CELLPHONE NUMBER AND NO ONE EVER ANSWERS IT. WHAT KIND OF BUSINESS IS THIS? NO ONE EVER REPLIES TO MY NUMEROUS EMAILS AND MY SHIPPING ORDER STATES THAT PAYMENT WAS RECEIVED, AWAITING PROCESSING. HOW LONG DOES PROCESSING TAKE? HAD I KNOWN THIS WAS GOING TO HAPPEN I WOULD HAVE BOUGHT THE PRODUCT ELSEWHERE!!!