Bad Service From Pet Clippers

On the 18 December 2015 i placed a order and paid for WAHL PET CLIPPER GROOMING KIT,from Pet Clippers on there site under my account it states on hold i sent them emails and tried to phone them but no one answers there phone or returns your emails,i have also sent them a Sm's and had no response,i am sorry i never checked Hello Peter before i placed the order,i would like to say to pet clippers if you needed my money to survive and buy food i will regard it as a donation,but if you are a company that is out to rob people may you have a horrible ending to your company. Order no.#1107 for the amount of R1074.00