Poor service

perfumeroom.co.za - bad bad service.

Ordered 2 perfumes on 25 June - only recieved bank notification for my order no notification from them.

I eventually followed up after a day, no response then again on the 2nd day. Ended up calling nonstop because they were not replying on whatsapp - the guy said my payment was only received on that yet I chose an instant payment method.

Anyway... the website says 3 days for metro and up to 7 days for outer areas. I am still waiting on an order.

I eventually followed up again yesterday; they send me a picture but they claim is a waybill with parts of my address details incorrect. I confirmed my address details again, no response.

I can't track the order because they still haven't given me a tracking number. I am following up daily.

I DO NOT RECOMMEND THIS PLACE.

The service is bad. If it's not a ****, I'd be surprised honestly because it feels like a **** at this point. The communication is so poor and it makes no sense how one cannot track their own parcel. It's just red flags.