Gilbert Sidestep rugby boot lack of durability

Bought a pair of Gilbert Sidestep rugby boots from Sportmans Warehouse in Somerset Mall. The 4th practice I used them, a player ran past and stepped on my foot. The boot completely split open on top of the boot. I use to wear Adidas boots that took a lot of knocks and got stepped on in almost every single match and never broke or come close to splitting open like this. I took a chance on Gilbert boots, but was greatly disappointed in the lack of durability of this 'rugby' boot. They would not refund or replace as it is not a manufacturing error. Would not recommend this boot if playing rugby at all.