KG
Kamini G

1 reviews | Active since Nov 2013

23 Dec 2021, 00:53

HORRIFIC EXPERIENCE with this make up!

The most HORRIFIC make up! I had a major allergic reaction after this product touched my skin for the first time. My skin immediately broke out with a reaction to the product and was left extremely red all over! My skin felt like it was on fire! After reporting to the woman I believe is the "product/business owner" "Shiloh Wood"/Shiloh King, what had happned to my skin, I was given really rude, cold responses and directed to their Ts&Cs on their website. I was further told that it can never be their product and I should get a "skin s****ing" test done at a Lab and no "Doctors report" will be accepted. I found this extremely convenient and quite strange that all these defenses were being put up so quickly. There was no empathy whatsoever that a new customer who trusted them with all their very convincing videos and advice over WhatsApp had experienced such a HORROR with their products. I had spent around R1600 on all the products I was advised to buy by Shiloh Wood, which by the way one of the products were expired and a few others were very close to the expiry dates upon receipt of the products. I was told that I shouldn't be concerned that the product was expired because they can still be used. I was no longer treated as a customer, I was now spoken to in a rude and arrogant manner by Shiloh Wood. Despite all my attempts to gain their/"her" understanding on how disappointed I was regarding my experience, I was ignored, I was given a really rude, cold responses over and over again and directed to their Ts&Cs on their website. I was further told that it can never be their product and I should get a "skin s****ing" test done at a Lab and that no "Doctors' report" will be accepted. I was repeatedly ignored and instead all sorts of excuses and useless defenses were thrown at me. I've tested products on my skin from pharmacies that obviously several other people have tested and used on their skin which those products even exposed to such unhygienic conditions never ever gave me reaction, ever!! The so called "s****ing test" I was rudely told by Shiloh Wood to get to "prove" their products caused the reaction would have costed me MUCH more than all the money spent on their products itself, not to mention further inconvenience in time and in pain endured after having such experience already! A while later, I encountered a good couple of other people that were treated the same way and had similar experiences with this company and Shiloh Wood and I was told I should look up Shiloh King online. I was shocked at the info reported on the ****s people experienced with this company, the lies, the skin break outs by this product and the terrible experiences so many people had with the owner and the staff. The makeup I bought with my hard earned money can never be touched and I will never put that on my skin again! R1600 taken from me and I feel like I've been ****med and I have! I only hope this review saves someone the pain I went through!

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