Perfect Dent Fix

PERFECT service from Perfect Dent Fix

On Friday afternoon, 9 January 2026, my wife was driving home from her office in Ashlea Gardens when a rain shower suddenly turned into a severe hailstorm unlike anything we’ve experienced in the east of Pretoria. Chunks of ice smashed into my wife’s “baby,” and with all the fuel stations already overcrowded by drivers trying to escape the storm, she had nowhere to hide. My wife was in tears as her car was brutally dented from top to bottom. How would this ever be fixed? The next morning, I logged an online claim. Shortly afterwards, I spoke to a King Price agent, Jared Pillay, and—just as always when dealing with King Price—we were treated with nothing but professionalism. This is exactly why Verseker, Outsurance, Discovery, and all the others trying to poach us as clients get declined by our family. We are simply not willing to give up the quality of service we consistently receive from King Price. Many have tried. Many have failed. I don’t even give them the opportunity to send me a quote. When they try, I give them a short, firm answer: NO! Now for the real praise—directed at the service provider assigned to our claim. Initially, we were allocated to (name withheld by reviewer) for the assessment and repairs. We’ve had some bad experiences with them in the past (family members also insured with KP). From the start it was difficult for me to connect with (name withheld by reviewer). I had to call them myself (name withheld by reviewer) just to get things moving. After a few frustrating conversations with (name withheld by reviewer), I requested a reassignment from King Price on 21 January 2026 at 15:52. Now hold onto your seats, ladies and gentlemen, because this is where the awesomeness begins. On 22 January 2026 at 15:20, I received confirmation from King Price, via email and SMS that a new service provider had been assigned—Perfect Dent Fix. I was still browsing the internet, reading their reviews (by the way: 5-star ratings across the board, not a single complaint) when I received my first call—from Adele at Perfect Dent Fix—at 15:28. On Friday, 23 January 2026, the assessor came out to my wife’s office to do the evaluation. No travelling to Zambesi Road or Gezina like with (name withheld by reviewer)—PERFECT DENT FIX came to us. That same afternoon, we arranged for the car to be collected on Monday, 26 January, from my wife’s office and returned there the same day. It sounded almost too good to be true, but things had gone perfectly so far, so we trusted the process. The collection was scheduled for Monday between 08:00 and 09:00. The driver arrived at 09:10, but we were informed multiple times—via WhatsApp and phone calls—that he was stuck in traffic and running slightly late. Now that is what I call respecting people and their time. Later that same Monday, at 16:30, I received a message from my wife: her car had been returned—fully repaired, dent-free, and sparkling like a brand-new vehicle. Thank you to Adele, Sonja, Rolland, and the entire Perfect Dent Fix team for an outstanding experience. And thank you, King Price, for introducing our family to Perfect Dent Fix.