NL
Nathania L
1 reviews | Active since Mar 2015
22 Nov 2019, 11:42
Took screenshot of online conversation Refund would be done in next 24 hours......
I sent an e-mail to info @perfectdealz. co.za on Wed 20 Nov 19 regarding a refund no response..... I sent 2 more e-mail on the 21 Nov 19 no response and a screenshot of the conversation with Ketlareng in e-mail........ I talked to the online chat Ketlareng answered and said that they just updated the finance manager and I would receive my refund within 24 hours I took a screenshot of this just in case this doesn't happen and so that i have proof so my next step would be to take legal action. if someone does not sort this out right now
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Perfect Dealz's replyOfficial
22 Nov 2019, 13:21Hi, we sincerely apologize for this mishap, please note that I have requested Payfast to reverse your payment back to your card. I also copied you on the e-mail.
Again, we sincerely apologize for the inconvenience that we have caused you.
Kind Regards
Again, we sincerely apologize for the inconvenience that we have caused you.
Kind Regards
Perfect Dealz's reply22 Nov 2019, 13:21
Official
Hi, we sincerely apologize for this mishap, please note that I have requested Payfast to reverse your payment back to your card. I also copied you on the e-mail.
Again, we sincerely apologize for the inconvenience that we have caused you.
Kind Regards
Again, we sincerely apologize for the inconvenience that we have caused you.
Kind Regards