Poorest service ever from Perfect dealz

Actually no ratng. Needed to follow up on delivery status. No correspondence. Received wrong item. Continuous follow up on collection of item. Now, 2 weeks after collection, still no refund. Only excuses. At the same time I ordered from Takealot . Delivery status immediate. Order returned next day. Immediate credit. Bought again and deiivered next day. All took place in a week with Takealot. A mere refund from perfect dealz have not been received since 12 March when ordered till now 17th April. More than a month later. Anger does not begin to describe it.