CM
Celiwe M
1 reviews | Active since Sept 2016
16 Sept 2022, 09:33
Poor product- bad customer service
I bought a water bottle for my dog and collected it in the 9th of September 2022. It does not hold the water on top for my dog to drink instead it seeps back into the bottle- not as advertised. That the strip broke within 3 days of purchase. I reached out on WhatsApp to tell my story but I was left hanging by whoever took my message. I even followed up and was blue ticked! Very hurtful. I don’t think I’ll be buying from here again
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Replies (2)0
Replies (2)
Perfect Dealz's replyOfficial
06 Oct 2022, 14:17Hi Celiwe
Thank you for shopping with Perfect Dealz. We sincerely regret the mishap and the inconvenience that we have caused you. May you kindly provide us with a video illustration/images of the fault/damage depicting the malfunction of the product in question?
Please send all your emails to ***
Kind Regards
Thank you for shopping with Perfect Dealz. We sincerely regret the mishap and the inconvenience that we have caused you. May you kindly provide us with a video illustration/images of the fault/damage depicting the malfunction of the product in question?
Please send all your emails to ***
Kind Regards
Perfect Dealz's reply06 Oct 2022, 14:17
Official
Hi Celiwe
Thank you for shopping with Perfect Dealz. We sincerely regret the mishap and the inconvenience that we have caused you. May you kindly provide us with a video illustration/images of the fault/damage depicting the malfunction of the product in question?
Please send all your emails to ***
Kind Regards
Thank you for shopping with Perfect Dealz. We sincerely regret the mishap and the inconvenience that we have caused you. May you kindly provide us with a video illustration/images of the fault/damage depicting the malfunction of the product in question?
Please send all your emails to ***
Kind Regards
CM
Celiwe M's updateReviewer Update
06 Oct 2022, 14:34I did , I was asked to on the same day of the review yet no one attended to my email. A waste of time. Seemed to me like it was just for show. We’re in October now .
CM
Celiwe M's update06 Oct 2022, 14:34
Reviewer Update
I did , I was asked to on the same day of the review yet no one attended to my email. A waste of time. Seemed to me like it was just for show. We’re in October now .