Perfectdealz is not a place to trust

I purchased 2 items from perfectdealz on the 28th of March and have not received any confirmation from them and when contacted they are rude. The package has still not been delivered and they have still not responded to WhatsApp messages as well as emails. This is terrible service and the law of South Africa should intervene in companies that operate on ******* demeanor taking money with failed terms as stipulated in they site they charge an exorbitant amount for Courier and still dont deliver they are a really bad business front that is robbing people