BG
Brian G
1 reviews | Active since Jul 2015
20 Dec 2019, 09:20
Perfect Dealz - not so perfect!
I purchased a product from them on line when it arrived it was a cheap, *******, probably a knock-off of the originally advertised item. I complained and they acknowledged the fact. They then offered me a R40 credit voucher in compensation for the R200 which I had spent with them. I rejected their offer and pointed out their obligations under the CPA. They have not bothered to answer or acknowledge my email.
Helpful (0)
Replies (1)0
Replies (1)
Perfect Dealz's replyOfficial
20 Dec 2019, 09:51Hi Brian,
We sincerely apologize that it has taken so long to resolve your issue, I have sent you an e-mail requesting your banking details so that we can process your refund urgently.
Again, we sincerely apologize for the inconvenience that we have caused you.
Happy Holidays
We sincerely apologize that it has taken so long to resolve your issue, I have sent you an e-mail requesting your banking details so that we can process your refund urgently.
Again, we sincerely apologize for the inconvenience that we have caused you.
Happy Holidays
Perfect Dealz's reply20 Dec 2019, 09:51
Official
Hi Brian,
We sincerely apologize that it has taken so long to resolve your issue, I have sent you an e-mail requesting your banking details so that we can process your refund urgently.
Again, we sincerely apologize for the inconvenience that we have caused you.
Happy Holidays
We sincerely apologize that it has taken so long to resolve your issue, I have sent you an e-mail requesting your banking details so that we can process your refund urgently.
Again, we sincerely apologize for the inconvenience that we have caused you.
Happy Holidays