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I purchased a 12 piece( fyi i only received 11piece) nutribullet blender.Nutribullet has a one year guarantee. Perfectdealz has 6 month guarantee on ALL their products apparently. I was asked to send it back from Capetown to JHB Perfestdealz will fix it and send it back to me in Capetown .I have to carry the cost of the courier. Which is probably the cost of having it fixed in Capetown also there is agents in Capetown to fix the nutribullet? unless this is not an authentic NUTRIBULLET. Perfectdealz also do not reply to emails or Whatsapp.I have been phoning ,communicating about this problem for the last three weeks.