NOT Perfect....Only Frustrations!!!!

We, as Merchant and Service Critics do business with many Online suppliers and Service providers, to be able to give an honest and first hand experience feedback to the public. We have tried a few deals with Perfectdealz and we can honestly say that we have NEVER been satisfied. Perfectdealz are 'great' (hence the 1 star) when one wants to place an order, but the momemnt there is an issue with any of the items received, then EVERYTHING changes and the customer is NOT important anymore.(If we could have a choice to give them NO star at all, we would've) Why or How can we say that?....Because we made sure to have communication with Perfectdealz every time BEFORE an order is placed, to make sure they DO have stock and that they know EXACTLY what the customer wants. Every time they will reply....with something like...'we do have the item in only that colour which the customers wants, so customer can place the order and will receive it'....HOWEVER...when the order arrived they have sent a colour which is NOT even on their sales page on their website and the colour of the item which was SPECIFICALLY asked for and CONFIRMED by them was NOT the colour which they've sent. Upon querying this...they merely asked for a Order number and NEVER got back to anyone to solve the issue. After numerous follow ups from our side, they said that they maybe should just come and pick up al the items....and PLEASE NOTE...their policy says that any return will then be at the cost of the customer and they will also not refund the original shipping costs. Now...we all have the freedom of choice and decide who we want to support....but we can assure you that we as Critics and Reviewers will NEVER support or recommend Perfectdealz to ANY customer. There are many many many better options out there of suppliers, merchants and service providers who truly render a MUCH better service and ordering and return process.