CS
Charlene S

1 reviews | Active since Jul 2019

01 Jun 2020, 19:19

DO NOT BUY FROM PERFECT DEALZ ONLINE SHOPPING!!!

Please do NOT buy from Perfect dealz online shopping. They will sent you damaged goods, they will deliver late and if and when you try to contact them they will make every effort to ignore you and or continue to mess you around for weeks on end promising to correct their mistakes to no avail.

This has by far been the worse shopping experience. The manager Shadrack and the sales consultant,David were both useless and I was denied access to the owner "Thapelo"

We were promised our items purchased and paid for on Wednesday the 13th May and promised delivery by friday the 15th May.

Without so much as a phone call or notification, the items had not arrived . I had to phone perfect dealz on Friday afternoon only to be promised that the items would arrive on Monday the 18th.

Once again, come Monday the 18th, the items were not delivered and we did not recieve a courtesy call. I had to call in once again and was promised delivery on Monday.

The items were delivered on tuesday the 19th. The items were in a bad condition. The lid of the slime was broken! I recieved a note stating 1 of the items were unavailable and a voucher to purchase something else. 3 of the products were not what i ordered. I ordered a STEERING wheel socket and received something for my vent. I purchased a small toe corrector and recieved a 10 toe divider. I specifically asked for a white or pink A1 smart watch and recieved a black and grey.

If something is out of stock, this needs to be communicated with the customer immediately. They can not assume that the customer would be satisfied with thier substitutes, credit notes and damaged goods. Unacceptable!!!

I eventually got through to the manager,Shadrack and he promised to sent courier out on Monday the 25th of May to collect the damaged items. I called him numerous times. His side kick David has **** multiple times, saying that Shadrack is in a meeting etc and Shadrack promised to call me back and never did. We are in June and they have still failed to assist me despite the fact that I have called and emailed them everyday since the 15th of May.

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