MS
Melanie S
1 reviews | Active since Apr 2017
30 Nov 2019, 12:08
Blaming Fastway Couriers
Waiting 21 days now for delivery. Parcel has been shipped and that is the only email I received. The couriers, Fastway Couriers, pitched without any confirmation. They send the parcel back to Perfect Dealz. Since then I have been on the phone with Perfect Dealz trying to get my parcel delivered. They say its Fastway Couriers problem NOT THEIRS????? Of course its YOUR responsibility to see to it that my parcel is being delivered. Why use a Courier that's unreliable???? I will NEVER do business with Perfect Dealz again!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Perfect Dealz's replyOfficial
30 Nov 2019, 14:01Hi, we sincerely apologize for the bad service and the inconvenience that we have caused you. We have escalated this issue with management at Fastway couriers, because they did not report any difficulties regarding delivery of this product. We hope that you will shop with us in the future again.
Perfect Dealz's reply30 Nov 2019, 14:01
Official
Hi, we sincerely apologize for the bad service and the inconvenience that we have caused you. We have escalated this issue with management at Fastway couriers, because they did not report any difficulties regarding delivery of this product. We hope that you will shop with us in the future again.
MS
Melanie S's updateReviewer Update
02 Dec 2019, 17:11I received my parcel today. What a shock I got. It was suppose to be presents for Christmas, but it was shocking in what a state I got the parcel. Three of the four boxes are damaged and I will NEVER be able to give this out as a present!!!!! Again, why use couriers that give you a bad name and damage your parcel.?? Please give me an email so that I can send you the photo's of the boxes. Never will I order anything from Perfect Dealz again!!!!
MS
Melanie S's update02 Dec 2019, 17:11
Reviewer Update
I received my parcel today. What a shock I got. It was suppose to be presents for Christmas, but it was shocking in what a state I got the parcel. Three of the four boxes are damaged and I will NEVER be able to give this out as a present!!!!! Again, why use couriers that give you a bad name and damage your parcel.?? Please give me an email so that I can send you the photo's of the boxes. Never will I order anything from Perfect Dealz again!!!!
Perfect Dealz's replyOfficial
03 Dec 2019, 10:19Hi, please e-mail images to the following address : ***, and I will make sure that this matter is sorted out urgently
Perfect Dealz's reply03 Dec 2019, 10:19
Official
Hi, please e-mail images to the following address : ***, and I will make sure that this matter is sorted out urgently