Bad service

The owner is Gordon At first he was eager to assist and I trusted him. Even assisted him with additional money to get back from Brits twp months ago. In return my request was to get a service which I did not receive. However as he get to know you he started taking changes. Everytime you have to pay him upfront for parts. He did come back to install. However the week before he requested the money for the part upfront. He never returned. I have phoned him 140 times. Did not respond. Send him whatsapps. He responded he cannot find the part. Which after send him few messages and he did not respond. I have indicated I am going to report him. Then he responded and said he will return the money Monday. To date he did not pitch at all. Still not responding. Thus according to my experience he cannot be trusted as myself did go an extra mile for no serice to date. The end result was that I had to get someone else to assist and fix the freezer to additional cost to me.