NS
Natalie S

1 reviews | Active since Sept 2016

07 Sept 2016, 14:28

VERY UNHAPPY

<p>Got a phone call from a lady today from Perfect 10 Stellenbosch Square, to come and get my "supprise" from them - it was from my Boss (Secretary Day). i ASK THE LADY IF SHE WAS SURE, and she said "yes"....Came there...they presented me with the gift...just to find out they have made an BIG mistake.....THEY HAVE CONTACTED THE WRONG PERSON! How humiliating!!!!! And to crown it all, they just send me an sms saying " Thank You for visiting Perfect 10, hope you feel perfectly pampered. Please rate our service...blah, blah!!! JOKE! Unprofessional IS AN UNDERSTATEMENT!!!! Perfect 10 will never see me again!</p>

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Replies (2)
Perfect 10
Perfect 10's reply09 Sept 2016, 18:04
Official

Dear Natalie,

Please accept my sincere apologies regarding your experience and for the confusion that took place at our Perfect 10 Salon. I know our team has already made contact with you and we thank you for accepting our apology.

Kind Regards

Customer Care

Perfect 10
Perfect 10's reply09 Sept 2016, 18:05
Official

Dear Natalie,

Please accept my sincere apologies regarding your experience and for the confusion that took place at our Perfect 10 Salon. I know our team has already made contact with you and we thank you for accepting our apology.

Kind Regards

Customer Care