JJ
Jade J

1 reviews | Active since Mar 2017

13 Mar 2017, 14:05

VERY DISSAPPOINTED

<p>HI</p> <p>I am very disappointed, I have been coming to perfect 10 ballito for many years, on Friday I came and paid R300 for an acrylic fill only on sat to have a few nails already discolour and peeling? have you ever! I call and get told a manager will call me back, nothing - so I call again and get told I will be contacted on Monday, fine but then its more days for my nails to deteriorate while I wait for this to be resolved, call on Monday lunch time and again get told oh sorry we will have someone call you, this is not the service I am used to and I am disappointed to say the least, with so many good salons in ballito I feel Perfect 10 should be looking after their customers as this is not a good reflection at all.</p> <p>Customer service is definatly not a PRIORITY !!!!!!</p>

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Replies (1)
Perfect 10
Perfect 10's reply15 Mar 2017, 15:16
Official

Dear Jade

Thank you for taking the time to bring your concerns to our attention. I would like to apologize for any dissatisfaction that you experienced while visiting any of our salons. We will investigate the matter and revert back to you as soon as possible.

Kind Regards

Customer Care

Best regards,