Terrible quality of nails

I got my nails done at the Cornubia branch on 29/12. I was persuaded by the the****** Sharlene to do acrylic nails even though I'd gone there for gel nails as she promised that they would be more durable. I had to return the next day as the acrylic on one of my nails had fallen off. I got it fixed and left Then the day after another fell off 31/12. I couldn't get it fixed as it was already late and on 1/1 I already had plans for the day. I went back there today 2/1 and asked if I could please get gel nails as acrylic nails kept falling off and each time they fall off they really hurt. Besides the one nail that had fallen off there are other nails which are already lifting up and probably about to come off. The ladies at the salon called the owner to explain what had happened and my request. The owner refuses to grant my request of having gel nails as she says it's not in their guarantee. So my question is it's ok for me to feel pain everytime the acrylic comes off? It's ok that I have to waste petrol returning to get nails fixed? It's ok for to have 5 nails redone instead of just taking off the acrylic and putting gel which I've never had any issues with? I really feel **********. I paid R350 for nails that fall off. Perfect 10 Cornubia I'd really like a refund so that I can get my nails done at a place that actually does a good job. I'm really disappointed that after this being the recommendation of your the****** and other the******s also hearing how she was pushing me to do acrylic that this would be your response. I will never use this salon again and I will also never recommend it to anyone else