KP
Kayleigh Pilkington-Williams
1 reviews | Active since Jan 2011
24 Feb 2015, 22:19
Shocking quality of service
I went to the Gateway branch of Perfect 10 on Saturday (21/02/2015) for a pedicure. As I left on Saturday the pedicure looked fine. I waited for my nails to dry and on Sunday afternoon put on shoes to go out. When I returned home I saw that my entire pedicure had smudged - I then noticed the actual thickness of the nail polish on my toe and realised what they had done. Clearly an old nail colour had been used and put on thickly - shocking service and all in the name of Perfect 10 saving a buck by keeping old nail polish. This was the first time I used this chain and will definitely be the last. Shocking!
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Replies (1)Perfect 10's replyOfficial
25 Feb 2015, 08:30Hello Kaylspw,
Dear Kayleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
Dear Kayleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
Perfect 10's reply25 Feb 2015, 08:30
Official
Hello Kaylspw,
Dear Kayleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
Dear Kayleigh
Thank you for taking the time to put your concerns into writing. I would like to apologize for any dissatisfaction that you may have experienced at any of our salons and assure you that we are looking into the matter.
Kind Regards
Customer Care
