Poor service!

<p>I purchased a promotion from perfect 10 known as the privilege beauty card. I set my aappointment for the last treatment 2weeks in advance. When I get to la Lucia branch, I was told that only one booking was made opposed to 3 which I did. Then the staff stated they no long assist with these treatments as they are now under new management. As a client who purchased this voucher I am not interested with internal issues and require to be compensated by perfect 10 la Lucia. I wasted my day by going there. The staff who was in duty was very unfriendly, only making excuses as to why they can't assist, that they are short staffed by clearly looked like they were doing nothing. I require some sort of compensation soon or I will take this matter further. The staff knew about the booking but failed to contact me in advance to advise that I can't be assisted. </p>