Kd
Karin d'Orville
1 reviews | Active since Feb 2007
16 May 2015, 16:31
Not so perfect ...
Shame on you, Perfect 10! On Saturday, 16 May 2015, I bought a tube of Environ Mild Night cream from Elizabeth at your Cresta shopping mall branch. As I started to pay for it, she had the audacity to remove the price sticker of R248 on the packaging. She threw this sticker on the floor. She then charged me R270 for the product. When I complained, she said R248 is last year's price. She has to charge me R270. I contacted the well-known consumer journalist Wendy Knowler about this. Her response, word for word, is: \If you've got to the till with it
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Replies (1)Perfect 10's replyOfficial
18 May 2015, 08:35Hello kdo,
Dear Karin
Thank you for taking the time to submit your complaint. I have responded to you via email and am currently awaiting feedback from the franchisee. I will touch base with you as soon as I have feedback.
Kind Regards
Customer Care
Dear Karin
Thank you for taking the time to submit your complaint. I have responded to you via email and am currently awaiting feedback from the franchisee. I will touch base with you as soon as I have feedback.
Kind Regards
Customer Care
Best regards,
Perfect 10's reply18 May 2015, 08:35
Official
Hello kdo,
Dear Karin
Thank you for taking the time to submit your complaint. I have responded to you via email and am currently awaiting feedback from the franchisee. I will touch base with you as soon as I have feedback.
Kind Regards
Customer Care
Dear Karin
Thank you for taking the time to submit your complaint. I have responded to you via email and am currently awaiting feedback from the franchisee. I will touch base with you as soon as I have feedback.
Kind Regards
Customer Care
Best regards,
