Horrific Customer Service!

have never been to any of your branches before but decided to try you out today and was so disappointed.<br> Not only was the end result just a terrible and untidy job but it took a whole 2 hours to complete because they had to redo the entire application! The first application started bubbling terribly and the manager herself - Lucia - advised the staff that they shouldn't use that particular gelish brand because it is inferior to the one she then advised them to use. Those were her words - inferior. The manager then tried to cover up the bad coat with the other brand of gelish but it didn't even out so they had to soak off again and re-apply. I went in at 3pm and walked out at 5pm, and that was after I told the manager that I had not even gotten an apology for the inconvenience! She had attitude when I called her out on it and when I said that I felt I should only be made to pay half the price as the booking turned into double the time and I was still not happy with the service. She refused and had a friend from one of the other stores in with her chirping comments in the background! At that point I felt compelled to speak to the owner on the phone who refused to compensate me either