cC
camaguasanda C
1 reviews | Active since Dec 2016
14 Jun 2021, 22:10
Pathetic establishment….real dump
Pathetic service. This place is a dump and misrepresent themselves. I booked a room with breakfast and now I am here and all of a sudden they have pathetic stories. Room is dirty. It is really dispicable. This hotel should not have any star ratings!!!!
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Replies (1)
Pepper Club Luxury Hotel & Spa's replyOfficial
24 Jun 2021, 14:16Hi Asanda,
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on ***.
Regards,
Melisa
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on ***.
Regards,
Melisa
Pepper Club Luxury Hotel & Spa's reply24 Jun 2021, 14:16
Official
Hi Asanda,
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on ***.
Regards,
Melisa
Thank you for your review. I am sorry to hear that there was a misunderstanding when booking your room.
I am glad we were able to address and resolve this issue while you were staying with us.
Please feel free to contact me directly on ***.
Regards,
Melisa