Worst service of the century

I was at PEP Southgate mall to send money via Mukuru, when I got there the consultant did not even great menu had to greet her first her name is Mmabatho who also sells cellphones at PEP Southgate. Mmabatho told me that my account with mukuru is not active therefore I should call Kukuru offices and ask them to activate. I eventually did as she instructed me to do only I find out that it was PEP's network with the service which was offline. I spent a lot of money talking to mukuru when I was not supposed to Ben talk to them. The consultant was very rude and got impatient with me, it didn't stop there, she left me and went on and assisted other clients in front of me as told me to go to checker which I believe PEP is a competitor with. She also told me not stand in front of her she is busy... and asked me if I was going to stand there till when? I then spoke with Dudu who said she was second in charge, she refered me to nokubonga a cashier who was chewing gum while assisting clients at the cash desk, when I asked herif it wasnok for her to chew gum she gave me a very bad look. I also asked her should I report her because he continued to do so even telling me to continue and tell headoffice. I asked Nokubonga to write me her surname. She rufused and said she wouldn't do such a stupid thing. The staff in Southgate is not trained well. Bad service a bad attitude with the lack of on-site management. Got me undermined by your staff. This will definitely dent your business. I want to know from pep what is it you are going to do about the two ladies.