Worst customer service

I am so disappointed with the service I received yesterday 11/04/2026 at a Pep store in West Street 320 branch in Durban. After waiting in the quee for almost 10 minutes, the customer left the counter and my daughter and I went to the next available cashier before she even called us. We waited another 2 minutes watching the cashier do other things and as I was turning to get back to the quee the cashier her name is Theh, speaks and says " well I've been ignoring you because I didn't call for you and you just came here" at the point I just look at her and don't say anything in awe like ok! She then proceeds to say can I have your ID no and I say no I'm not comfortable of which looking at the price was abit higher so I say what happened because if I buy the 2 chocolates it's supposed to be R28 and she says " well since you didn't want with your ID for plus more, you pay normal price. At this point I'm already annoyed by her attitude and I'm with my daughter so I say fine n swipe my card, pay the normal price and leave, I even left the receipt.

Just a heads up Pep stores please train your stuff properly about customer service no matter which location they're being placed. I notice if I shop in Gateway I always get the best service but in Durban central I received such horrible service, worst part i didn't want to argue when I was with my child.