1 reviews | Active since Mar 2015
Worse disgusting and terrible service
I walked in to the Pep Home store in Southgate Mall looking for the salad container , in the shelf there was 6 of them left and priced for R14.99 , as I went to pay at the till now I was told its R39.90 each , I asked the manager who's fault is it that the'v put the wrong price on the shelf , she told me its not her problem and the person who is doing merchandising has already left and guess what she walked away from me while I was talking to her , she is so *********** ,with poor customer service she really needs training on how to be a store manager , maybe she had attitude because im younger than her but really she needs to get a grip and understand that we are customers and we pay her salary, im expecting a written apology from her . I cant believe she told me that's not her problem if there is wrong prices at the store before you organise some training for her please make sure she get a code of conduct on how to look presentable to customers , except for her disgusting service she is also dirty you cant understand if shes a cleaner on the manager im sure even a cleaner in the store looks much better .since there was not assistance I had to walk out of the store.
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
Thank you for bringing the matter to our attention.
Someone from PEP will contact you soon.
Regards
PEP
