Who did you give my parcel to

I put PEP tembis as the pep where I will collect my parcel and I received a message from Paxi saying my parcel was delivered then I went there on 10th of December and they say they can't pick up my parcel so I decided to track it and the tracking link says my parcel was collected but my issue is i didn't go collect my parcel so who did they give my parcel to? I want answers and my parcel