What a bad way to start a day

What a worse service I got from PEP Phillipi Junxion Cape Town, from Phumla. I went to buy socks @ 9h07 before I started my **** at the Dentist. I asked her a question because I am new at this mall, I am not 100% sure about the rules when you are at work and need to be served and run.

I greeted her, explained the situation that I am late & where I work can she assist me with buying this socks, did she not walk up & down telling me I am not working for the Dentist she always come at my work place I should know the rules at this time she is busy pasing around.

I expected all from her cause she's a grown up woman, she could have addressed me personally and explain. As we do when they come to the Dentist we understand they are at work, so they need run. We always answer with proffesionalism, customer care is very important. She really ruined my day.