Voucher

Hi, my name is Gugu from witbank, my story is that my colleague bought a gift voucher worth R400 at Pep home Highveld mall last year December it happened that my voucher got wet and cleared everything on my receipt but when i went for a reprint they refuse to give a reprint, imagine R400 down the drain, i regret my colleague should have went to saveways instead of highveld mall because so many people are complaining about the service at pep home highveld mall